swDesk Online Support System Documentation and Manuals Below are the manuals to swDesk Online Support System v2.1. Technician's Manual Download (PDF / 106 KB) Administrator's Manual Download (PDF / 228 KB) Installation Guide Download (PDF / 73 Kbytes)

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swDesk is an customer relationship management (CRM) solution that utilizes help desk software, knowledge base software, predefined response templates and more to deliver true business value to companies of all shapes and sizes. Online businesses around the globe use swDesk's Help Desk Software to reduce response times, streamline support, and track productivity to provide superior customer service and customer support