swDesk Online Demo

Select the interface that you wish to demo and login with the below information.

Please do not enter any private information in the demo areas, as they are viewable by the public. The demos are regularly reset.
Note that some functionality is restricted.

  • User Interface
    This section is used by your customers. Note that you may opt to disable this area, allowing your customers to simply communicate via email with swDesk.

    Create your own account by creating a ticket or registering.
  • Technicians Interface
    This section is used by your company’s support staff to track and reply to tickets.

    Username: tech
    Password: tech
  • Administrators Interface
    This section is used for system wide administration tasks. Note that some functionality is restricted.

    Username: admin
    Password: admin
  • swDesk Notification Utility
    This tool allows technicians to monitor ticket activity from their desktop, without logging into the web interface. Read more.

    Download and install the swDesk Notification Utility. Add a new server with the following parameters:
    Server Name: swDesk Demo
    swDesk URL: http://www.swdesk.com/demo/swdesk/
    Username: tech
    Access Key: SWDESK_NUPSWD
  • How to test auto-reply feature?
    To test the feature which automatically fetches POP3 mailboxes, please send a test email to demo@swdesk.com. Then log into the technician area and check for a new ticket in the General Inquiry department.

    Please note that delivery may take up to 10 minutes to pass our mail filters.